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Privacy Notice

What Personal Information Does Performance Therapy Ireland collect?

We collect or receive personal data in a few different ways via our website. Often, you choose what information to provide, but sometimes we require certain information in order for you to use, and for us to provide you with, our website and the Performance Therapy Ireland you access through our website.


Data You Provide To Us

There are a variety of different ways you will provide data to us, such as:


Account Creation. To create an account, you need to provide data including information such as your name, email address, phone number and a password.

Profile. To complete your profile, you may provide other information, such as a photo or birthdate.

Posting and Uploading. We collect personal data from you when you provide, post or upload it to our website, such as when you respond to a survey or provide a rating or review.

Third Party Data. You may not provide information to us about someone else unless you have obtained the prior consent of the other person for us to receive and use their information, such as for emergency contact or referral purposes.


Data Collected Automatically Through Your Use of Our Website

We log usage data when you visit or otherwise use our website, such as when you view or click on content, perform a search, browse or purchase a Movement Break package. Specifically, the information we collect automatically may include information like internet protocol (“IP”) address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) and other technical information. We may also collect the information if you view or click on our content displayed on third party websites or apps. We may also collect information about how your device has interacted with our website, including the pages accessed and links clicked.


Cookies, Web Beacons and Other Similar Technologies

We use cookies and similar technologies (e.g., web beacons, pixels, ad tags and device identifiers) to identify the areas of our website that you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access functionality on our website correctly or at all. We never place personal data in cookies. If you prefer not to receive cookies from our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse cookies by turning them off in your browser.


Data From Others

From time to time, we may receive personal data about you from third party sources, such as your employer, to assist us in providing, evaluating and improving our website and offerings, but only where these third parties are legally permitted or required to disclose your personal data to us. We may also collect information from third-party social media services like Facebook, LinkedIn, Instagram etc. if you use one of these services to log into or integrate with our website. This information may include your name, email address, gender, city, and county or your friends or contacts on such sites. Logging in through these third-party services may allow you to interact with other users that maintain accounts through those services.


What Does Performance Therapy Ireland Do with your Personal Data?

Performance Therapy Ireland uses personal data it receives for several purposes:


Website: To operate and maintain our website and the products and services offered through our website. For example, we use personal data to fulfill your purchase requests, including processing payments, and to customise your experience on our website, such as by tailoring the content or experiences we show you.

Service-related Communications: To contact you through email, phone, notices posted on our websites, and other ways. We will send you messages about the availability of our website, security, customer service, or other service-related issues. Please be aware that you cannot opt-out of receiving service messages from us, including security and legal notices.

Customer Support: In connection with customer service inquiries and matters, such as to investigate, respond to and resolve complaints and service issues.

Marketing: For marketing purposes, such as to develop our marketing strategy and to offer contests, sweepstakes, or other promotions and to fulfil any related awards or discounts. We may also send marketing communications to you in accordance with your communications preferences. You may change your communication preferences at any time and opt-out of marketing communications, as described below under the heading "Your data protection rights".

Research and Development: For research, analytical, recordkeeping, and reporting purposes; to develop and test new products, features and ideas; to learn about our customer base and Site and to evolve and improve our website, products and services.

Security and Investigations: We use your information to maintain the security of our Site, including to verify your identify, to run credit checks, investigate or prevent possible fraud or other violations of our Terms of Service or this Privacy Notice and/or in connection with possible attempts to harm our members, visitors, studio partners or other third parties.

Other: For any other purpose identified at the point of collection or otherwise with your consent.


What is the Legal Basis for Processing Personal Data?

Our legal basis for collecting and using the personal data described above will depend on the personal data concerned and the specific context in which we collect it. However, we will normally collect personal data from you only where we have your consent to do so, where we need the personal data to perform a contract with you (such as for billing purposes), or where the processing is in our legitimate interests (to provide subscription services, deliver direct marketing or for fraud prevention) and not overridden by your data protection interests or fundamental rights and freedoms.


If you have questions about or need further information concerning the legal basis on which we collect and use your personal data, please contact us using the contact details provided under the “How to contact us” heading below.


Who does Performance Therapy Ireland Share My Personal Data With?

We may disclose your personal data to the following categories of recipients or in the following circumstances:


third party services providers and partners who provide data processing services to us (for example, to support the delivery of, provide functionality on, or help to enhance the security of our website, payment card processors, customer support vendors, hosting vendors, scheduling providers and market research and marketing vendors, including but not limited to Stripe), or who otherwise process personal data for purposes that are described in this Privacy Notice or notified to you when we collect your personal data;

to our service providers to provide, develop, improve, and analyse the website and our offerings;

to anyone who visits our website if you voluntarily share information about yourself in a public area on our website, such as a public ratings or reviews. You should be aware that any content or information you choose to disclose in these areas can be read, collected and used by other users, the general public and other sites (including search engines);

to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary as a matter of applicable law or regulation, to exercise, establish or defend our legal rights, or to protect your vital interests or those of any other person;

in connection with an actual or potential merger, sale, acquisition, investment, assignment, reorganisation, joint venture, or transfer of all or part of Performance Therapy Ireland’ business, assets, affiliates provided that we inform the relevant third party it must use your personal data only for the purposes disclosed in this Privacy Notice;

to your employer (or similar entity); or

to any other person with your consent to the disclosure.


How does Performance Therapy Ireland Keep My Personal Data Secure?

We use appropriate technical and organisational measures to protect the personal data that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal data. We monitor our systems for possible vulnerabilities and attacks. However, we cannot guarantee 100% security of any information that you send us.


Data Retention

We retain personal data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).


When we have no ongoing legitimate business need to process your personal data, we will either delete or anonymise it or, if this is not possible (for example, because your personal data has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible.


Your Data Protection Rights

You have the following data protection rights:


If you wish to access, correct, update or request deletion of your personal data, you can do so by contacting us as explained below. You will also be able to carry out some of this by yourself on our website by logging into and updating your account.

In addition, you can object to processing of your personal data, ask us to restrict processing of your personal data or request portability of your personal data. Again, you can exercise these rights by contacting us.

You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you.

Similarly, if we have collected and process your personal data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal data conducted in reliance on lawful processing grounds other than consent.

You have the right to complain to a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection supervisory authority. (Contact details for data protection authorities in the EEA are available here and for Ireland are here).


You may contact us as explained in the “How to contact us” heading below. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.


Third Party Sites

Our website may contain links to third-party websites or mobile apps, including social sharing features and other related tools. Please be aware that Performance Therapy Ireland does not control these linked websites or apps and that this Privacy Notice does not apply to any information you give to the owner of these websites or apps. We encourage you to read the privacy policy of any third-party website or app that you visit before you provide them with any information.


Updates to this Privacy Notice

We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws. You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice.


How to contact us

If you have any questions or concerns about our use of your personal data or to exercise any of your data protection rights, please contact Performance Therapy Ireland at

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